We, Helpy Ltd are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
According to assessment by the Information Commissioner Office we are not obliged to register under the Data Protection Act. However we fully comply with the Act in all our dealings with your personal data.
Use and collection of personal information
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
Description of processing
The following is a broad description of the way we controll and process personal information. To understand how your own personal information is processed and to know exactly what data of yours we hold, please contact us at firstname.lastname@example.org or phone to 01232 337733.
Reasons/purposes for processing information
We process personal information to enable us to promote our goods and services, to maintain our accounts and records and to support and manage our staff.
Type/classes of information processed
We process information relevant to the above reasons/purposes. This may include:
- personal details.
- financial details
- employment and education details
- goods or services provided
Who the information is processed about
We process personal information about our:
- customers and clients
- suppliers and services providers
- advisers, consultants and other professional experts
- complainants and enquirers
Who the information may be shared with
We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.
Where necessary or required we share information with:
- family, associates and representatives of the person whose personal data we are processing
- current, past and prospective employers
- central government
- suppliers and service providers
- debt collection and tracing agencies
- financial organisations
We may use information that you provide:
- To register you with our website and to administer it.
- For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
We may disclose your personal information to third parties:
To financial processors helping us with invoicing and collecting fees from Credit / Debit cards or Direct Debit.
In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.
If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is +44 1323337733, or you can e-mail us on email@example.com.
We endeavour to take all reasonable steps to protect your personal information. We keep the data we collect in servers run by reputed and experienced third parties. All transmission of data are encrypted using high security algorithms.
You have the right to ask us not to process your personal data for marketing purposes. We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose. You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: Helpy Ltd, Block 4, Brook Way, Ivyhouse Lane, Hastings TN35 4NN, UK.